REDEEM A CERTIFICATE, ECREDIT, OR GIFT CARD
- Allows a Delta customer to redeem a Certificate,
gift card, or eCredit
- The redemption process is super easy and should only take a few minutes to complete
- The redemption service is designed for Delta customers ONLY (Southwest Airlines has a different reception service)
Please note CERTIFICATES, ECREDITS OR GIFT CARDS will contain a 13 digit number and can be found on the customers unused/partially used eTicket.
When redeeming a SkyMiles Companion Certificate the customer will have to enter the eight (8) alphanumeric characters.
eCredits, Certificates, and Gift Cards can only be applied to the cost of your airfare (including applicable taxes and fees) and may not be used to purchase non-flight products and services.
Delta.com/Redeem Voucher Instructions
- Obtain a Delta Certificate, gift card, or eCredit
- Access the Internet
- Navigate to the URL (
- Provide the 13 digit number (or 8 for SkyMiles Companion Certificate redemptions)
Any questions in regards to the Delta Redeem Voucher service can be directed to toll free 1-800-455-2720 or for customers that need diability assistance please dial 1-404-209-3434
(For customers with hearing or speech disabilities: Dial 711).
Delta eCerts can be redeemed for a variety of money-saving offers on eligible flights, including:
- A specific dollar amount off the cost of an eligible fare.
- A specific percentage off the cost of an eligible fare.
- A specific percentage off the number of miles required to purchase an Award ticket.
- A travel certificate that covers the cost of a ticket and requires the customer to only pay applicable taxes and fees.
- A complimentary upgrade to the First or Business Class cabin.
SkyMilesCompanion Certificates are exclusive, money-saving certificates good for one eligible round-trip flight–just for renewing your Delta SkyMiles Credit Card from American Express. Learn more about SkyMiles Companion Certificates.
Other Delta Phone Numbers
delta.com & Mobile Support:1-888-750-3284
Domestic Reservation Sales:1-800-221-1212
International Reservation Sales:1-800-241-4141
Delta Vacations Packages:1-800-800-1504